Right to Immediate ResuscitationOctober 2, 2020

Can You Prevent Sudden Cardiac Arrest?

The word “sudden” may sound inevitable. However, depending on your risk factors – and even if you seem healthy enough – there are steps you can take to lower your risk of sudden cardiac arrest. Spend a few minutes to prepare now and prevent surprises later.


See Heart Helpers


September 30, 2020

Healthcare Facility owes Arizona nearly 12 million dollars, former executives indicted for fraud

According to the Arizona Attorney General, Hacienda Healthcare’s former executives are being indicted for fraud. The Division of Developmental Disabilities (DDD) had a contract with Hacienda that paid $1,100 per patient, per day. If Hacienda was to receive an overpayment, they were to reimburse the (DDD). The chief executive officer, William Timmons, and the chief financial officer, Joseph O’Malley, are both being charged with fraudulent schemes and artifices as well as illegally conducting an enterprise. They misallocated funds from the DDD by manipulating costs to avoid repayments of state funds. This was done by inflating salaries and bonuses. Timmons and O’Malley also used the money to pay for a large sum of costs at Hacienda’s other facilities without any reimbursement. They ended up getting millions of dollars of overpayment by the state. “This settlement provides a pathway for Arizona to recover funds misused for years by Hacienda,” says Attorney General Mark Brnovich.

Hacienda is a healthcare facility and a certified nonprofit. It is supposed to do good, yet it stole millions of dollars from Arizona taxpayers and still did not give quality care to its patients. The same healthcare facility was in the news after a family’s daughter was raped and impregnated by one of the staff members. “She was in a vegetative state on a ventilator with no way to communicate.” According to the lawsuit she “was repeatedly sexually assaulted.” The other healthcare employees there claim they had no idea she was pregnant. It was looked into after a 911 call from the facility and it is believed that she was sexually abused on many accounts.

Many people who are in assisted living facilities cannot speak for themselves which leaves them vulnerable to being easily taken advantage of. The same goes for nursing homes. The people living in these facilities are prone to having mental disabilities as well as health issues. The RightCare Foundation’s goal is to save lives and promote best practice care. We strive for change so that people can receive great care and still have their end of life wishes honored. We strive for a world that is responsible and accountable to ensure that caregivers are providing excellent care.


September 25, 2020

Isolation due to pandemic has resulted in thousands of deaths from nursing homes. 

It is important to practice social distancing, especially among the elderly and those who are at a greater risk from dying due to Covid-19. However, 1.4 million people in the United States are living in nursing homes and losing the hope that they will ever see their family again. There have been over 13,000 more deaths due to dementia in the United States since March than previous years.

Nursing homes continue to have insufficient testing, funds, and equipment against Covid-19. The Coronavirus Aid, Relief and economic Security (CARES) Act, provided $2.07 trillion to help American people from the health and economic impacts of Covid-19. Yet only 5 billion or .2415% of it is going to nursing homes. Almost 40% of Covid-19 deaths have been related to nursing homes.  It is as though the United States doesn’t care about our elderly population.

Those living in nursing homes live very close together. The average age of people in a nursing home is 79. People who are aged 65 and older are at a higher risk of dying from Covid-19. Those who have underlying health conditions are also more prone to require hospitalization or to die from Covid-19. Nursing homes are filled with an elderly population who often have multiple underlying conditions, yet little is being done to protect them. Many nursing home residents do not have enough masks to go around. According to the Covid-19 Daily Report, as of June 30, 2020, Maricopa county residents who resided in nursing home or a long term care facility accounted for 19% of the deaths in Maricopa due to Coivd-19 and 25% of the hospitalizations, although this number is believed to be higher.

The loved ones of people in nursing homes are often strong advocates for their family member to receive proper care. Loved ones often inform staff of a certain food residents may or may not like. They may also ensure that they are eating all their food and staying hydrated. The nursing home staff does not have time to spend hours with each patient to learn and observe these differences. Many nursing homes are still not opening their doors to families in hope of protecting the patients’ health. Although it may help protect residents there from Covid-19, it is causing severe mental illnesses.

Though many nursing home residents are not receiving the care and visitation they deserve, it is important to keep a positive attitude. Positive thinking can help to improve health and longevity. Unfortunately, it is becoming very difficult for those in nursing homes to have a positive attitude and many are losing hope. There has been an increase in depression and feelings of loneliness since the pandemic has started causing nursing homes to shut down. This is leading to more deaths and increased mental decline among the elderly. Main symptoms of depression are difficulty concentrating and mental decline increases rapidly sometimes becoming impossible to reverse.

Read more on this at

RightCare advocates for proper training of nursing home staff, better equipment, and improved overall care for patients.


honoring wishesJuly 29, 2020

Are you ready and willing to save a life? RightCare believes that your survival should not depend upon your Zip code

David Schlinkert, policy analyst, Morrison Institute for Public Policy
Melissa Kovacs, Ph.D., associate director of research, Morrison Institute for Public Policy

Policy Brief Excerpt:

When it comes time to check a mother, father or grandparent into a senior care facility, families want to know that staff will make every effort to respect both their loved ones’ health and wishes.

First responders called to a senior care facility for a cardiac arrest emergency want no less, with their duty focused on saving a life but also respecting a loved one’s wishes.
According to some firefighters in Arizona, two things often get in the way of that goal:

  • Staff at senior care facilities fail to begin resuscitation before first responders arrive, making lifesaving opportunities all the more difficult with every passing minute.
  • End-of-life wishes, called Advanced Directives, are not readily available to first responders, essentially tying their hands on what course to take.

First responders in such situations are forced to either:

  • Save seniors in their twilight days who might not want to be saved; or
  • Resuscitate seniors who want to be saved, but due to confusion and delay by facility staff, highly likely will suffer brain damage if saved.

It takes Arizona firefighters approximately 8 minutes to arrive at a senior care facility.
Brain damage begins after 5 minutes without oxygen.


June 20, 2020

Our newest manikin technology has live and summative QCPR performance feedback, multiple student monitoring, and a gaming element to increase engagement are all available from the palm of your hand with the free QCPR Instructor and QCPR Learner apps. QCPR Technology is utilized to enable both instructors and trainees to more effectively monitor and review CPR performance, increasing the efficiency and value of training time.







When a heart stops every second counts.May 28th, 2019

Our Senate Bill 1352 passed and is waiting for Governor Ducey to sign! Thanks to everyone who helped keep this Bill moving. With this Law, we will keep saving lives and honoring wishes in Arizona!

Read SB 1352 – Introduced by Senator Carter

RightCare Foundation, The AZ Hospital and Healthcare Assoc. and many other organizations were in support of SB1352. It is legislation that will improve effectiveness of health care directives Arizonans can use to ensure their healthcare wishes are honored at the end of life. This bill will make Healthcare Directives in the state registry accessible to EMS and all healthcare providers. 

Facts About Senate Bill 1352 Health Care Directives Registry; Transfer

What’s the problem?

In 2004, the legislature created a framework for a statewide health care directive registry. The current system, however, limits medical providers’ efficient access to the registry and hinders providers’ ability to follow an individual’s directions for their health care.

What’s the solution?

SB 1352 improves the effectiveness of the Arizona Health Care Directives Registry by transferring it from the Secretary of State to a Qualifying Health Information Exchange that is approved by the Arizona Department of Health Services.

Does this really affect me?

Health Care Directives are legal documents that capture a person’s wishes regarding medical treatment or identify an individual who has the legal authority to make medical decisions on a person’s behalf.

Who supports SB1352?

Lots of people including legislators. All 30 Senators voted for it in the Senate and all nine committee members voted from it in the House Health & Human Services Committee. Additionally, the following organizations support it:
AARP ● Alzheimer’s Association Desert Southwest Chapter ● Arizona Ambulance Association ● Arizona Alliance For Community Health Centers ● Arizona Association of Health Plans ● AZ Chapter American College of Emergency Physicians ● AZ Council Of Human Service Providers ● Arizona Health Care Association ● Arizona Hospital and Healthcare Association ● Arizona Medical Association ● Arizona Nurses Association ● Arizona Osteopathic Medical Association ● Banner Health Arizona ● Donor Network Of Arizona ● Health Current ● Health System Alliance of Arizona ● Right Care Foundation



April 24th, 2018

Cronkite News reporter Madison Stark shares how the RightCare Foundation is changing the way people think about CPR before emergency vehicles arrive.

A former Phoenix firefighter offers CPR training | Cronkite News

CPR training that uses chest compressions only is meant to prevent brain damage.

Posted by Cronkite News on Tuesday, April 24, 2018


August 31, 2017

RightCare was recently endorsed by the National Association of Emergency Medical Physicians – Arizona Chapter! Dr. Steven Maher is Chapter President and sited our “work to improve survival and neurological outcomes in the event of sudden cardiac arrest by promoting and teaching best practice Immediate Resuscitation in our community” and our “work to ensure that individual advanced directive wishes are honored” as the basis for the association’s endorsement.

RightCare is the first entity to be endorsed since their chapter began in November, 2016.

Endorsed by: The National Association of Emergency Medical Physicians-Arizona Chapter


Promoting and teaching best practice Immediate Resuscitation in our community
Promoting and teaching best practice Immediate Resuscitation in our community.


RightCare AED wall mountJanuary 1, 2017

The City of Phoenix has increased the out-of-hospital cardiac arrest survival rate by 5 times!

This was possible through the implementation of leading-edge pre-hospital resuscitation protocols and the establishment of a hospital network of Cardiac Arrest Centers.

Though this is great news for The City of Phoenix, we hope to continually improve the quality of emergency care to our citizens.

The Sky Harbor International Airport has demonstrated a cardiac arrest survival rate of almost 80%!  This is due to the great number of BLS/AED trained personnel and great number of automated external defibrillators available at the Sky Harbor. This life-saving emergency care at Sky Harbor serves as an example of what a community can accomplish with the appropriate resources.

The RightCare Foundation advocates for this best-practice emergency care in care homes/ facilities in Arizona.

Arguably seniors are more likely to experience sudden cardiac arrest than the average visitor to Sky Harbor International Airport.

The RightCare Foundation’s goal is to dramatically increase the rate of survival of seniors that experience sudden cardiac arrest in Arizona.  “We intend to influence change requiring that the same emergency care that is available at our airport be available to consumers of senior care in our community”.

Please contact us for a complimentary copy of the PowerPoint presentation by Dr. John Gallagher, Medical Director of The City of Phoenix Fire Department, detailing the great work being done in Phoenix.


911 CallJuly 15, 2016

In California, an elderly woman died at a senior independent living facility after a 7-minute call between a 911 dispatcher and a nurse who refused to administer CPR which slowly stole her life away. While the company is conducting “a thorough review” of the proceedings, it was known ahead of time that CPR was “against their [company] policy.” Despite this legality, the 911 dispatcher becomes shocked and frustrated, pleading for someone – passerby or another senior citizen in the facility – to provide CPR, even offering to direct someone through it. Today show contributor, Dr. Roshini Raj reminds the public of the importance of CPR because “minutes make a difference.”  Explaining that the human brain physiologically starts to die after 4 minutes due to lack of oxygen: halfway through the 911 call, the elderly woman was already dead.

Questions about the ethical and moral obligations of the nurse were discussed in the Today show clip. While it is shocking to comprehend how or why another human being would allow another person to die when they are fully qualified, this clip only scratches the surface of the inadequate systems in place in senior independent living facilities.

One important takeaway Dr. Raj made was for the public to remember that Good Samaritan Laws legally protect you if you see someone who is not breathing and try perform CPR on them – no matter the outcome. In effect, this nurse, though she could have lost her job, would have been protected by the legal system in place.

The premise, mission and lifeblood of RightCare Foundation is to help prevent tragedies like this from happening. With the proper CPR | AED training and equipment, lives can and will be changed, and minutes can turn into more years of vibrant life.

Click to see the full Today Show segment.


Coop video snapshotDecember 15, 2015

The behind-the-scenes look at how Phoenix paramedics and friend, Tina Johnson, saved popular KPNX-TV Channel 12 sportscaster Bruce Cooper’s life.

When seconds counted, there is a huge team effort put forth to save the life of a heart attack victim – and the famous broadcaster – affectionately known as ‘Coop’ was no exception.

Tina Johnson, Cooper’s daughter’s realtor, began performing CPR after he fainted moving boxes. Just moments earlier he had complained about pain in his lower back. From the time paramedics arrived at the scene to him entering the hospital Cooper had coded or “flat-lined” not once, but twice.

Coops life“I find life a lot more precious. I’m really glad that I can stay around a little while longer that I can be with my wife and daughter,” Cooper told Brad Cesmat on ‘Big Guy on Sports.  “As you know there was a period not long ago that we lost our son [former Oakland Raiders linebacker Marquis Cooper, who died in a high-profile boating accident in Florida in 2009].  Just having our family together is really important.”

The station ran a special at the end of the story encouraging CPR training through the American Red Cross and even offered a 15% discount off of classes. This is another story emphasizing the importance of CPR | AED training and equipment and underscores the RightCare Mission to help save lives.




Phoenix Fire Department Hot InformationJanuary 1, 2014



On October 5, 2009, Terry Schoen suffered a sudden cardiac arrest at his place of business.  Two of Terry’s coworkers witnessed the  arrest and within seconds put
their training to use.  Phoenix Fire Paramedics arrived on the scene and began advanced life support treatment.  The paramedics transported Terry to a local hospital where doctors continued his care.  Terry was later discharged from the hospital with no permanent damage.

Two and a half years later, Terry is enjoying life to the fullest and would like to share his story.  Come talk with Terry, the Phoenix Fire crews who treated him and Dr. John Gallagher about the value of early CPR and the lives that can be saved.

Press opportunity to speak with 2-year cardiac arrest survivor
& Phoenix Fire Paramedics on the value of bystander
CPR as a vital component of the chain of survival

WHAT: Phoenix Fire Paramedics will discuss the vital role early CPR plays in the survival of sudden cardiac arrest victims

WHEN: Thursday March 29, 2012 at 10:00 AM

WHERE: Phoenix Fire station #17 — 1531 E. Missouri, Phoenix

Contact: Captain Scott Walker at 602-309-2058

 Released 3/27/2012


June 15, 2013

The words – I’ll take care of you – must have been a relief to the woman, who was failing in her later years and began falling and worrying what would become of her.  Because she was old and frail and basically alone, she gave away her house to the owner of an assisted living facility.

Now the owner of that facility, Maria Barbu, has been charged with theft, fraud and forgery. Phoenix police say Barbu took Pauline Balseiro’s home, her antique furniture, her jewelry, her fur coats.

She’s also accused of forging checks on the elder lady’s accounts…

Although the perpetrator was charged with theft, fraud and forgery; This article, whose title and excerpt are featured above and that originally appeared on AZ Central, is an extremely important piece that The RightCare Foundation feels is a prime example of what continues to feed our energy and keeps our passion alive on improving the quality of senior care in our community.



CPR VideoDecember 15, 2012


In our continuous efforts to provide the community with important information, we wanted to share a Continuous Chest Compression (CPR) video
from the University of Arizona.

RightCare supports all efforts for life saving measures and this video is a valuable resource in our ongoing efforts to assist the community.




Melissa PachecoJune 15, 2012

The recent headline, “Woman arrested for abuse of nearly 70 vulnerable adults,” explained the facts surrounding the closing of three long-term care facilities in Phoenix, but the article shows the extent of the abuse the residents had to endure.

While disturbing, the story is actually a victory for ensuring Right Care in our community and the underlying story is just as important.

Phoenix Departments Unite to Improve Care and Patients Lives

Though each city department operates under its own management, City of Phoenix Fire, Police and Neighborhood Services department personnel worked collectively to help bring the abuse to light and see that charges were filed and victims were relocated – resulting in dramatically improved conditions for 70+ assisted living care consumers.

This kind of “grass roots” first responder community involvement embodies The RightCare mission.  We applaud The City of Phoenix for ensuring continuous quality improvement regarding care for its citizens.