The Human Contact Project:
Every Human’s 24/7 Support Service
“Deep within us—no matter who we are—there lives a feeling of wanting to be lovable,
of wanting to be the kind of person that others like to be with. And the greatest thing
we can do is to let people know that they are loved and capable of loving.”
-The World According To Mister Rogers
Humans are inherently social beings. We take care of each other. We motivate one another. We need each other to feel whole. Without community and social contact, we start to break down physically and mentally.
A study of 32,000 healthy men revealed that men who live alone with small or no social circles are twice as likely to die of heart disease, accident or suicide. (Kawatchi et al., 1996) Another study of 1600 older adults showed that those who reported consistent feelings of loneliness were at higher risk for functional decline and death (Perissinotto et al., 2012). Social isolation carries the same mortality risk as smoking, obesity, sedentary lifestyle and high blood pressure. (Cacioppo et al., 2011)
We all know of people that have difficulty leaving their homes because of their age or health conditions. In the past, good neighbors would look in on each other, offering help and companionship. These simple acts of caring support our neighbors through their times of need and teach us of the value that such relationships bring to society.
Because of the Covid-19 pandemic, we are prevented from traditional means of caring for our more isolated neighbors. We cannot visit them because we risk exposing them to illness. Their isolation is compounded by these unfortunate times.
However, it is not all bad news! We are in an amazing time where we can use technology to care for our neighbors from anywhere in the world. This is what the Human Contact Project does. We are a free service that provides remote neighborly 24-hour support via phone, chat, or videoconference. We want to care for our neighbors by giving them companionship, assistance and hope.
We are more than just a phone conversation; the HCP team is trained to care for our Neighbors in other ways. We regularly assist with everyday tasks, such as reminders, reading the newspaper, wake-up calls, scheduling appointments, arranging transportation, and much more. As we develop, we will create social events such as book clubs, bible studies and educational lectures.
Our Service Is
RightCare has received a generous grant to develop the Human Contact project. As HCP grows, it is our goal to continue to provide core and expanded services to our Neighbors at minimal or no cost.
Our Service Is
Every member of the HCP team has been a caregiver in a personal or professional capacity. They are vetted through a comprehensive background check and security clearance. To ensure safety and quality, we use independent monitoring and reviews of sessions with our neighbors. No team member will ask a neighbor for financial information or payment.
Our Service Is
If a Neighbor wants to use our service, they simply need to call or email us to start the process. In the first conversation, our team will ask a few questions to help us become acquainted and learn the level of our Neighbor’s needs. (We also use the UCLA Loneliness Scale to gather clinical data for development purposes). The next step is simply to schedule times for a call and start talking. That’s it!
As the Human Contact Project aims to provide a live phone support service to Neighbors. Here’s a
breakdown of some of the things we do:
Our foremost service is companionship. From simple check-ins to extended
conversations, the HCP wants to create a quality relationship with our Neighbors
where they feel loved and capable of loving.
We can remind our Neighbors to do activities of self-care, like exercise, sleep,
eat, work, or take medication.
If a neighbor exhibits worrisome behavior (illness, depression, suicidal ideation,
suspicious absence, etc.) our team can reach out to emergency services or an
Not all of our Neighbors are comfortable with using technology. Our team
can do simple web searches to learn about services, news, events, medication,
and the like.
We can help Neighbors to make appointments and schedule transportation.
As we grow our program, we intend to connect our Neighbors to each other
and facilitate community relationships. This can be done through personal
introductions, small group calls and events.
Our care providers will apply the following four support service pillars to ensure comfort and happiness to every older arizonan:
The care provider will a) remind the Older Arizonans to take prescription medications; b) coordinate with medical personnel like a caregiver, therapist, counselor, nurse, or doctor, and with non-health practitioners like a masseuse, cook, housekeepers, and beauticians.
He/she is also
responsible for monitoring the Older Arizonan’s balanced diet, supplement intake, and implementing the Older Arizonan’s daily exercise routine.
Appointments, events, meetings, and social engagements will be arranged and scheduled by the care provider. He/she will also be responsible for setting appointments with the food and beverage facilities, beauty services, car assistance, and household maintenance.
When it comes to occasions, the care provider can arrange for the Older Arizonan to attend events, conventions, associations, and other social interactions for the Older Arizonan.
For activities, the care provider needs to identify which group the Older Arizonan fits best: volunteerism, worship, community service, teaching, or mentoring, for the Older
Arizonan to get enough personal and professional wisdom and experience from the available affiliations.
The HUMAN CONTACT PROJECT does not seek to replace any healthcare professional services. We only aim to provide a holistic approach to everyone’s well-being. At the same time, we want to ensure their current state by providing our atmost care and support through our assistance during this stage.