Health Care & IT Adviser
Jim has built a dynamic career growing and improving high-caliber business organizations through service excellence, technology innovation, and operational effectiveness. With nearly 25 years of demonstrated success in driving corporate value, Jim has applied his leadership and business expertise across a wide range of organizational disciplines including customer care, product development, product management, marketing, strategic planning, information technology, finance, and core operations.
In his most recent role at TriWest Healthcare Alliance, he was responsible for the development and oversight of transformational and innovative service solutions supporting the delivery of world-class health care and customer friendly programs for military services members, families, and retirees. In this capacity, his organization leveraged best of breed and emerging industry technologies as well as business process innovation to deliver the absolute highest quality of service within an optimal cost structure.
His product development portfolio spans a variety of customer interaction channels & technology services including web portals, social media, mobile solutions, Short Messaging Service (SMS), email services, analytic tools, Customer Relationship Management (CRM), Business Process Management (BPM), and Master Data Management (MDM).
Jim also held several high-profile leadership positions with world-class corporations in start-up, rapid growth, turnaround, transitional and cultural change phases – most notably with MCI Telecommunications.
Jim is a graduate of the University of Colorado with a degree in Economics. He is an active member of community and professional organizations such as Fighter Country Partnership, the Global Institute of Leadership Development, Paradise Valley High School Baseball Booster Club, Little League Baseball, and the Center for Services Leadership (W.P. Carey School of Business). Jim and his family also provide financial support to organizations such as the Ryan House, the Wounded Warrior Project, and the Great Hearts Academy.
He lives in Cave Creek, Arizona with his wife and 3 children. Jim enjoys golfing and snowboarding with his friends and family and is an avid sports fan.
Non-Profit Business Adviser
Geraldine Hills received a bachelor’s degree in Management from Charter Oak State College and a master’s degree in Nonprofit Studies (MNpS) from Arizona State University and also holds a master’s certificate in Public Administration. She has started three nonprofit groups and served as a board members on several more. Her work has been recognized with various awards and honors including Injury & Violence Prevention Team Honors from Healthy Arizona 2010 Church Women United, Inc. United Nations Office, Human Rights Award for Arizona and Nu Lambda Mu Nonprofit Executive Honors Society. Her professional interests focus on public policy, advocacy, strategic partnerships and mission based fundraising.
Community Advocate Adviser
Jill Ryan has always given back to her community. From 2005 to 2009, she served on The Arizona Governor’s Council on Developmental Disabilities. The Governor’s Council on Developmental Disabilities began in 1978 under Governor Bruce Babbit and was established to ” provide coordination and planning in the field of developmental disabilities,” according to Arizona statute. To promote, through systemic change, capacity building, and advocacy activities that are consistent with the policy under section 101 (c)(2), the development of a consumer and family-centered, comprehensive system and a coordinated array of culturally competent services, supports and other assistance designed to achieve independence, productivity, integration, and inclusion into the community for individuals with developmental disabilities.” Ryan also served as a Board Member of Arizona Right to Life from 1995 to 1997.
Jill continues to serve the people of Arizona as a current Board Member of The Arizona Consortium Council for Children with Chronic Illness. The Arizona Consortium for Children with Chronic Illness (ACCCI) is dedicated to improving the quality of life for chronically ill children and their families through advocacy and education. The principal goal of ACCCI is to achieve a coordinated, comprehensive, and responsive service delivery system that has the ability to meet the medical, educational, social, financial and emotional needs of the child and the family.
Lisa comes with over 10 years of sales experience in capital office equipment, software, and medical devices. She has achieved the designations of President’s club, Rep of the Year, and Rep of the Month of numerous occasions for her outstanding performance.
Lisa’s diverse experience has made her a top sales person on her respective teams, with the ability to connect with prospects one-on-one, at trade shows, presenting to large groups, and through webinars and social media. She prides herself on her “whatever it takes” attitude and always strives to far any and all exceed expectations.
Lisa is outgoing, open, warm and is always happy to add humor to the conversation. She rarely meets people without becoming friends and creating lasting relationships.
Volunteer Committee Co-Chair
As a native Arizonan, Anthony was born and raised in Tucson where he attended the University of Arizona. He started his career as a mason owning his own business for over five years and then moved on to working for the US Postal Service as a mail carrier. One of the things he enjoyed most about this carrier path was the people interaction. Over the years he found the relationships he had developed with the community he served to be the most rewarding part of his job.
Over twenty years ago, Anthony started his career with the Phoenix Fire Department as a draftsman. While he enjoyed the administrative side of firefighting, his true passion was to be out in the field helping those who are in need. In fact, he stated in a quote from his letter to the Board on why he wanted to be a firefighter, “I believe there is no better way to help my city and the people who live here than to be there when they need help the most.” Now, with over thirteen years of serving the public as a firefighter, his belief in this role has not wavered.
Anthony’s compassion toward helping others has been the common thread throughout his working career. Now, with an opportunity to help bring awareness to businesses and communities through the RightCare Foundation, his goal is to help promote RightCare’s mission of ensuring that individuals in the care of health professionals receive the highest quality care possible.
Social Media Manager
Jill has an extensive background in the Information Technology field where she has spent her career for the past 25 years, most recently as a Sr. Business System Analyst. She has a wealth of knowledge with business analysis, system design and operations. One of Jill’s major strengths is the ability to speak the language of the business and gain their trust and provide successful solutions in a technical environment. She has a track record of brilliance in leadership skills and the ability to motivate people to stay on track and deflect negativity.
Her expertise will be offered to RightCare in operations and the production system environment in paving the way to support the systems and applications needed, and keep them running consistently and smoothly for adherence to service level agreements. She can also provide skills with the flow of system and user testing necessary for changes and upgrades, and create/facilitate training as well.
In addition, she will be lending her ideas and creativity in the area of social media and communications. One of Jill’s hobbies is writing with a deep respect for language and the ways it can be used to build emotions and reactions.
Jill’s personal statement: “I am seeking to become a part of RightCare Foundation. I believe in the cause and am confident it will be a major life saving and enhancing benefit to the people it touches. It will make me happy to know that I can be a contributing part of that wonderful objective!”
Dan Daley – Phoenix Fire Captain Retired
Dan has a great passion for both the clinical and personal aspects of healthcare. This has held true from when he first obtained his EMT-Basic certification in 1982, with the intention of following his father’s footsteps and joining the Fire Department. A few years later, in 1985, he was hired by the Phoenix Fire Department and spent a 33-year career there. He received several awards for his work, including Paramedic of the Year and The Alan V. Brunacini Award. During his career in the Fire Department, he also worked as an instructor for several different EMT, CPR, and Paramedic programs, and taught within both the Maricopa College system and Phoenix Fire Department’s EMS Division for over twenty years.
In the later part of his career, Dan was able to focus more intensively on care for vulnerable populations and served on multiple State committees involving elderly and hospice care. He was also selected in 2018 as a part of the inaugural Hospice of the Valley’s Dementia Fellowship.
Dan currently lives in Camp Verde, Arizona with his significant other, two dogs, and one horse. In his spare time he goes off-roading with friends, travels with family, or heaps dad jokes upon his daughter.